IEPA POLICY
1. MEDICAL AUTHORIZATION
• I HEREBY AUTHORIZE THE BEARER, WHO IS A MEMBER OF THE STAFF OF IEPA, TO SIGN ON MY BEHALF ANY AND ALL FORMS REQUIRED IN ORDER TO OBTAIN EMERGENCY MEDICAL OR HOSPITAL CARE FOR MY CHILD, AND REQUEST THAT NECESSARY EMERGENCY TREATMENT BE PROVIDED BY YOU FOR MY CHILD. I REALIZE THAT I AM RESPONSIBLE FOR PAYMENT OF SUCH EMERGENCY CARE. A PHOTOCOPY OF THIS DOCUMENT SHALL HAVE THE SAME FORCE AND EFFECT AS THE ORIGINAL.
2. AUTHORIZATION AUTO-PAY ENROLLMENT (AUTO-PAYMENT IS REQUIRED)
• I AUTHORIZE IEPA TO CHARGE THE CREDIT CARD OR CHECKING ACCOUNT I HAVE PROVIDED FOR THE STUDENT TUITION.
• I UNDERSTAND THESE CHARGES WILL BE AUTOMATICALLY PROCESSED ON THE 26th OF EVERY MONTH AND THAT IT IS MY RESPONSIBILITY TO UPDATE MY BILLING INFORMATION SHOULD ANY CHANGES ARISE. (PAYMENT FOR MARCH WILL BE FEBRUARY 24TH.)
• I UNDERSTAND THAT IF A MONTHLY PAYMENT CANNOT BE PROCESSED DUE TO OUTDATED BILLING INFORMATION OR OTHER CIRCUMSTANCES AND I FAIL TO UPDATE MY BILLING INFORMATION BY THE END OF THE 1ST WEEK, MANAGEMENT HAS THE RIGHT TO CANCEL THE CLASS OR CLASSES.
• I UNDERSTAND THAT ENROLLMENT RESERVES MY DESIGNATED CLASS INDEFINITELY UNTIL I SUBMIT A REQUEST FOR WITHDRAWAL.
• MANAGEMENT MAINTAINS THE RIGHT FOR CLASS CANCELLATION.
• I UNDERSTAND THAT WITHDRAWAL FROM THE MONTHLY TUITION REQUIRES SUBMISSION OF THE WITHDRAWAL FORM BY THE 15TH OF THE PRECEDING MONTH.
3. CLASS AND PAYMENT POLICY
• IEPA RESERVES THE RIGHT TO CANCEL PRIVATE TEACHING CLASS IN THE EVENT OF A TEACHER EMERGENCY. WE WILL NOTIFY THE STUDENT OF THE CANCELLATION WITH A FULL REFUND.
• FULL PAYMENT FOR A CLASS IS DUE AT THE TIME OF REGISTRATION.
• RESOURCE FEE AND REGISTRATION FEE ARE NON- REFUNDABLE.
• NO REFUNDS OR MAKE UP CLASSES WILL BE OFFERED FOR ABSENCES, LATE ARRIVALS AND/OR WITHDRAWALS AFTER THE START OF THE SESSION.
• CLASS TUITION IS BASED ON THE TOTAL NUMBER OF SESSION CLASSES. EACH MONTH MAY HAVE A DIFFERENT NUMBER OF CLASSES. BOOK FEES WILL BE INCLUDED IN TUITION FOR THE NEXT MONTH.
• CLASS TIME WILL BE STRICTLY MAINTAINED. (CLASS TIME 55 MIN~60MIN)
• STUDENT IS RESPONSIBLE FOR ACADEMY CALENDAR (POSTED ONLINE). HOLIDAYS MAY BE DIFFERENT THAN SCHOOL HOLIDAYS SO PLEASE CHECK THE IEPA CALENDAR (WWW.IEPAONLINE.COM/CALENDAR)
• STUDENTS MAY ONLY BE DROPPED OFF FOR CLASS 5 MINUTES BEFORE THE BEGINNING OF CLASS.
• STUDENTS SHOULD BE PICKED UP ON TIME OR THERE WILL BE A CHARGE.
• NO REFUNDS ARE PROVIDED FOR MISSED CLASS.
• REFUND PROCESSING FEES(10%) WILL BE APPLIED EXCEPT FOR REFUNDABLE CREDIT.
• REFUND PROCESSING TIME WILL BE UP TO 30 DAYS FROM THE DAY OF IEPA APPROVAL.
• IEPA TUITION IS NON-TAXABLE AND WE DO NOT PROVIDE ANY TAX INFORMATION.
4. CLASS NOTIFICATION AND CANCELLATION
• FOR ALL CANCELLATION REQUESTED BEFORE 5:00 PM THE DAY BEFORE THE CLASS, 50% CREDIT WILL BE PROVIDED. CREDIT IS NOT REFUNDABLE.
• SAME DAY CANCELLATION FOR ANY REASON INCLUDING SICKNESS, NO CREDIT WILL BE APPLIED.
• IF THE ACADEMY OR TEACHER CANCELLATION OCCURS, IEPA WILL PROVIDE A FREE STUDY ROOM FOR ONE HOUR. DEPENDING ON CLASSROOM AVAILABILITY, STUDENTS MAY USE A CLASSROOM FROM 3:30 PM – 6:30 PM. THERE IS NO INSTRUCTION, BUT STUDENTS WILL BE MONITORED FOR PRODUCTIVITY.
• MAKE-UP CLASS WILL BE PROVIDED ONLY FOR TEACHER CANCELLATION IF POSSIBLE BASED ON AN OPEN TEACHER SCHEDULE.
• THE MONTHS OF MAY AND DECEMBER ONLY WILL ALLOW FOR 1 CLASS CANCELLATION AT 100% AND SUBSEQUENT CLASSES AT 50%.
• IEPA RESERVES THE RIGHT TO CANCEL A CLASS IF A STUDENT HAS A FEVER, VIRUS OR FLU ETC. NO CREDIT WILL BE APPLIED.
• IEPA RESERVES THE RIGHT TO CANCEL A CLASS DUE TO CHRONIC NO-SHOW, LATE CANCELLATION OR PROBLEMS WITH STUDENT BEHAVIOR.
• NO CREDIT WILL BE PROVIDED FOR REGULAR GROUP CLASSES AND SUMMER CAMP CANCELLATIONS.
• REFUNDS CANNOT BE PROVIDED FOR CREDIT. ONLY TEACHER CANCELLATION CREDIT MAY BE REFUNDABLE.
• REQUESTING WITHDRAWAL SHOULD BE BY 25TH BEFORE THE FOLLOWING MONTH DURING REGULAR BUSINESS HOURS. AFTER THE 25TH, CLASS MAY BE CANCELLED BUT REGULAR CANCELLATION POLICY WILL BE APPLIED.
• WEEKEND CANCELLATION FOR MONDAY CLASSES ARE AVAILABLE VIA EMAIL OR TEXT ONLY. CONFIRMATION WILL BE SENT VIA EMAIL. THE ACADEMY IS CLOSED ON WEEKENDS.
5. SUMMER CAMP PROGRAM
•CLASS WILL BE CANCELLED IF THERE IS LESS THAN MINIMUM STUDENT NUMBER. (WILL NOTIFY IN MAY / 100% DISCOUNT)
•CANCELLATION/REFUND IS NOT AVAILABLE AFTER REGISTRATION.
